What is the refund and exchange policy?

Website deposits are non-refundable as they reserve your project dates and limit our availability to take on other clients. If a project needs to be rescheduled, it can be once without additional fees.

Rescheduling two or more times will result in rebooking fees as outlined in the project agreement.

Support Stack hours are non-refundable but valid for 6 months.

Maintenance & hosting plans can be canceled anytime and will be effective at the end of the current billing period. (no refunds or prorations allowed)