Help Center

How can we help

Getting Started

  • Can Studio117 Creative migrate my site from another platform to WordPress

  • Do you offer payment plans

  • How do I know which service is right for me?

  • What do I need to get started with a design project

  • What if I don't move forward after a discovery call

  • What platforms does Studio117 Creative build websites on

Analytics

  • Adding Google Analytics to Your WordPress Website Using WP Code Plugin

  • How To Add a New User To Google Analytics

  • How To Set Up Google Analytics For Your WordPress Website

  • How To Set Up Google Search Console For Your Website

  • Why Is Google Analytics Needed For a Website?

Billing

  • Do you offer payment plans

  • How are monthly services billed?

  • How do I get a receipt for a payment made?

  • How do I switch between annual and monthly billing?

  • How do I update my payment method?

  • How do I use Afterpay or Affirm?

  • What is the refund and exchange policy?

Google & Search

  • Adding Google Analytics to Your WordPress Website Using WP Code Plugin

  • How To Add a New User To Google Analytics

  • How to Add a User To Google Search Console

  • How To Set Up Google Analytics For Your WordPress Website

  • How To Set Up Google Search Console For Your Website

  • Why Is Google Analytics Needed For a Website?

  • Why Is Google Search Console Important For a Website?

Hosting

  • How do I get support if I need help?

  • How do I request a backup to be restored on my site?

  • If updates are not applied right away, is my site at risk?

  • Why does Studio117 Creative wait on non-security updates instead of applying them right away?

Services

  • Can you help me determine which plugins I need on my site?

  • How do I get support if I need help?

  • How long are support stack hours valid?

  • How will I know if I need a plugin audit?

  • What can I use support stack hours for?

  • What Kind of support do you offer?

User Management

  • Add New User To Squarespace

  • How To Add a New User To Google Analytics

  • How to Add a User To Google Search Console

  • How to Create a New Admin User and Delete the Old One in WordPress

WordPress

  • Adding Google Analytics to Your WordPress Website Using WP Code Plugin

  • Can Studio117 Creative migrate my site from another platform to WordPress

  • How much does WordPress cost?

  • How to Add Featured Images in WordPress

  • How To Add Studio117 Creative as a Website User

  • How To change The Default WordPress Login URL

  • How to Create a New Admin User and Delete the Old One in WordPress

  • How To Install and Activate a WordPress Plugin

  • How to Reconnect the SmashBalloon Plugin to Your Instagram Account

  • How to reconnect the SmashBalloon plugin to your Instagram account

  • How to Set Up a Gravatar Account

  • How To Set Up Google Analytics For Your WordPress Website

  • How To Set Up Google Search Console For Your Website

  • How to Set Your Site Favicon on WordPress

  • How To Update DNS Nameservers at GoDaddy

Working Together

  • Can Studio117 Creative migrate my site from another platform to WordPress

  • How do I get support if I need help?

  • How do I know which service is right for me?

  • How long does each website service take?

  • How To Approve Pages In CollaBoration Tool to prepare For Site Launch

  • What are Studio117 Creative's business hours?

  • What do I need to get started with a design project

  • What if I don't move forward after a discovery call

  • What if I need more pages or sections than what is included?

  • What is the difference between Studio117 Creative setting up a theme on my site and the theme developers install service?

  • What platforms does Studio117 Creative build websites on