General FAQ

A website is essential for small businesses to establish credibility, reach more people, and expand their market. It's a powerful marketing tool that showcases products and services, attracts potential customers, and offers convenience.

We specialize in creating websites using the WordPress platform.

Yes, we can transfer websites from different platforms to WordPress. The cost of migration varies depending on the platform and the size of the site.

WordPress is an open-source platform with no associated fee.  The cost associated with using WordPress is for hosting and purchasing your domain, theme, and any plugin purchases. We can assist with all of those things.

Black Friday FAQ

Our WordPress Plugin Audit is the ultimate solution for optimizing and securing WordPress plugin ecosystems of all types and sizes. Whether you run a personal blog, e-commerce site, or business platform, our service ensures optimal performance and complete protection. Don't leave your website vulnerable to threats and inefficiencies.

No, the Plugin Audit Service is designed to be non-disruptive. We work behind the scenes, ensuring minimal impact on your website's operation. You can continue managing your content and business activities while we evaluate and enhance your plugin environment.

Our Care Plans are offered on a subscription basis, monthly or annually. But there are no long-term commitments. You can cancel or modify your subscription at any time.

If there is an issue with your site where you need to restore a backup or have questions about a plugin on your site, you can reach out to our team at [email protected].

If you are experiencing some other kind of technical issues that you need help with, you can get in touch, and we can quote you for the service.

Because of the digital nature of the service and the time spent providing the data, we do not offer refunds. However, if you are not satisfied with our service, we would like to hear your concerns so that we can do our best to address them. Our top priority is ensuring that our customers are always pleased with our service.

Plugins can impact your website's speed, security, and overall functionality. A Plugin Audit helps identify and address issues such as slow loading times, security vulnerabilities, and compatibility conflicts, ensuring your website operates at peak performance.

We execute updates as soon as we feel comfortable with their compatibility with WordPress core to ensure your site runs on the latest versions without interruptions.

This means that updates are not always completed as soon as they are available.

Full backups are scheduled weekly, with daily incremental backups. This means that backups will happen every week by default but only daily if there are changes made to your site.

This helps to conserve space while ensuring your site is always backed up.

You will need to create an admin user for our team so that we can access your plugins on your site. We then send you a report of all plugins on your site and request that you fill in the needed information. After that has been completed, we thoroughly examine the plugins on your site, provide recommended actions, and implement the changes (if selected as part of your service).

Website Design FAQ

We offer the choice to either request a quote or schedule a discovery call to explore the project and determine compatibility. Our discovery calls have a fee of $100, but it can be used towards our services if booked within 30 days.

Standard website design can take between 3-6 weeks.  If you are in need of a website sooner, we also offer VIP Days packages.

Site updates are taken on a case-by-case basis.  In most cases, they are charged at the hourly rate of $95/per hour.

Our website designs are mobile responsive and optimized for mobile devices, which aligns with the current trend towards a mobile-first approach to web design.

Throughout the project, communication takes place via email. Once the site design is finished, clients are granted access to a revision tool that enables them to request edits directly on the site.

Once the site is live, clients can expect support for ten business days. If any additional work is necessary beyond this timeframe, there will be applicable fees.

Hosting FAQ

For a website to be accessible to visitors, it's essential to have server space and infrastructure to store and deliver the necessary files, content, and data. Web hosting provides these resources to ensure the website functions properly. Without web hosting, the website wouldn't be able to serve its intended purpose.

You can purchase hosting on a monthly or yearly basis and have complete control over where you would like your website to reside. We do not require any contracts for our hosting services.

Billing FAQ

We offer various payment options, including credit, ACH, Affirm, and Afterpay.

In order to secure a project date, payment is required. A deposit of 50% is mandatory, and the remaining payment must be completed prior to the site's launch. A discount of 5% can be applied by paying the full amount in advance.

All subscription services, such as hosting, are set up for automatic payments.