Support Stacks

You know that moment when your website starts acting weird, or your email automation suddenly stops working? That's exactly when you need tech help – but not the kind that costs a fortune or locks you into a long-term contract.

That's why we created Support Stacks. Think of it like having a tech-savvy friend on speed dial, ready to help when things get weird (without the premium pricing drama)

Here's the Thing About Tech Support

At Studio117 Creative

Most services make you choose between expensive monthly retainers or paying premium hourly rates when things break. We think there's a better way… pre-purchased support hours at preferred rates, ready when you need them.

Choose Your Stack

Starter

$425

5 hours at $85/hour

A savings of $50 off the regular hourly rate

Growth

$800

10 hours at $80/hour

A savings of $150 off the regular hourly rate

Power

$1500

20 hours at $75/hour

A savings of $400 off the regular hourly rate

woman working on computer at counter

Ideal For

  • Quick WordPress updates and customizations
  • Tech stack integrations and optimization
  • Website troubleshooting
  • Priority support when things get weird

Not Suited For

  • Website maintenance – we have other services better suited for that
  • Email marketing setup and automation – packages available for your needs
  • Tech Planning – Strategy Calls are available for this purpose

Frequently Asked Questions

Your stack hours are valid for 6 months from purchase. This gives you plenty of time to use them while ensuring responsive support.

We track the time spent on your request, which can be viewed in your client portal. This time is deducted from your total.

Your usage can be viewed in your client portal. It will display the total hours purchased and the amount of time used.

If you are low on hours, we will send you an email to notify you. If this occurs while we are working on a request, you will have the option to either continue at the regular hourly rate or purchase additional support stack hours at the discounted rate.

Get Started

How It works

1

Submit Info. Complete the client detail form which allows us to set up your account

2

Terms. Review and sign the terms of services which shares how everything works in detail

3

Select your stack. Decide which stack works best for you and make payment. Buy Now, Pay Later options are available.