Tech Support
Small Business Tech Support
Help with your WordPress website and the tools you run your business on, explained in plain English. Whether something broke this morning or your tools have never talked to each other, I can help you sort it out.
Tech problems don’t wait for a good time.
The form stops sending. The email automation goes quiet. The plugin update breaks the one page everybody visits. Or you have five tools that each do one job, and none of them talk to each other.
You could spend the afternoon in help forums and YouTube tutorials. Or you could hand it to someone who already knows where to look. I help small business owners fix what’s broken, set up what’s missing, and understand what changed, so the next time something acts up, you’re not starting from zero.
Tech Support Options for Small Businesses
Pick the kind of help that matches what’s going on right now. Not sure? That’s what the call is for.
One Time Support
One fix, one question, or one thing you just need done.
Best for: a single issue on your website or in one of your tools, with no ongoing commitment
Hourly
$95/hour
- WordPress and website fixes
- Form and email troubleshooting
- Plugin and update issues
- Quick tool setups
Support Stacks
Prepaid support hours at a lower hourly rate.
Best for: business owners who know tech needs will keep popping up and want help ready when they do
Starting at
$425
- Flexible support hours
- Priority response times
- WordPress and tech tool help
- Valid for six months
System Setup
Your email, CRM, scheduling, and workflows set up to work together.
Best for: businesses ready to stop patching tools together and build a system that runs smoothly
Pricing
Custom quote
- Tool integrations
- Workflow automation
- Email marketing setup
- CRM implementation
Not Sure Which Kind of Support You Need?
Here’s a quick way to think about it:
If one thing is broken or you have one task in mind, start with One Time Support.
If you keep running into small tech needs every month, a Support Stack saves you money and keeps help on standby.
If your tools feel scattered and you’re ready for a real system, System Setup is the place to start.
Still not sure? Book a call and tell me what’s going on. I’ll point you to the option that fits, even if that turns out to be something else entirely.
How Getting Tech Support Works
1
Tell me what’s going on.
Send a support request, request a quote, or book a call. Screenshots and “it just stopped working” are both welcome.
2
Get a clear plan.
I’ll look at what you need and let you know the next step and what it will cost before I start.
3
I fix it or build it.
I handle the technical work, and I explain what I did in plain English so you’re not left guessing.
4
Stay supported.
Come back for one time help, keep hours in a Support Stack, or move to a care plan if your website needs regular attention.
Tech Help That Speaks Your Language
No jargon.
I explain what’s happening and why, without making you feel behind.
Website and business tools.
WordPress is home base, but I also work with the email platforms, CRMs, schedulers, and automations that keep your business running.
Systems that fit how you work.
I build around your process, not the other way around, so your tools support the way you already run your business.
You stay in the loop.
You’ll know what I did and how to handle it next time, if you want to.
Tech Support Questions, Answered
Need Ongoing Care or Content Help?
If your website needs regular updates and backups, a care plan keeps it healthy so you’re not waiting for something to break. And if your tech is in good shape but your content isn’t, my content services can help.